Your Whole IT Business In Your Pocket
The ExaGuards app gives every technician, manager and staff member the platform on their phone: computers and devices, tickets with photos, clients nearby, credentials, uptime, invoices and timesheets, with app alerts, two-step sign-in and clock-in that knows when you arrive at a client.
The Office Comes With You
IT work happens in server rooms, client offices, warehouses and cars. When the information a technician needs is locked in a browser back at the office, they call colleagues, guess, or come back another day.
The ExaGuards app is a native app for iPhone and Android, built on the same data as the web platform. A technician can check a server's health in the parking lot, open the client's credentials at the front desk, photograph a broken printer into a ticket, and clock in automatically when they arrive.
Everything respects the same permissions as the web: each person sees only the clients, computers and information their position allows.
Everything One Tap Away
The home screen greets you with what matters today, such as open tickets and whether you are on shift, followed by shortcuts to every part of ExaGuards.
- Clients, Support, Orders and HR
- Agents, Devices, UpTime and Speed Test
- Credentials, Domains and Knowledge Base
- Invoices, Estimates and File Manager
- Nearby clients and your own locations
Check Any Computer From Your Phone
Administrators see the same information as the web device page for every managed computer and device, organised into the same sections, so they can answer "is the server OK?" without opening a laptop.
- Online status, CPU, memory and disk at a glance
- Hardware, warranty, storage and disks
- Services, processes and security status
- Installed software and network ports
- Only the computers your position allows you to see
Log The Problem Where You Find It
Create and update support tickets on site. Take photos of the problem, add notes and files, and set the urgency, and the whole team sees it immediately.
- Create tickets for any client
- Photos, files and notes from the phone
- Urgency, status and follow-ups
- Open, overdue and due-today counters
Know Who Is Around You
Between jobs, see which clients are closest on a map, then open their contacts, sites, devices and documentation in a tap.
- Nearby clients sorted by distance
- Clients, contacts and locations
- Your own offices and sites
- Domains and knowledge base articles for each client
Clock In Where The Work Happens
Arrive at a client site and the app offers to clock you in for that client. Arrive at your office and it offers a timesheet punch. Leave, and it offers to clock you out. It works in the background once location access is allowed.
- Clock in and out with GPS saved on every punch
- Timecards and your weekly hours
- Your schedule
- Employee requests and expense claims
- Billable client hours logged on site
Prove The Connection On The Spot
"The internet is slow" is one of the most common complaints. Run a speed test from the client's Wi-Fi, see download, upload and ping on a gauge, and keep the history on your phone to compare before and after a fix.
The Rest Of Your Toolkit
Credentials
View and copy the credentials your position allows, and add authenticator codes by scanning a QR code.
File Manager
Browse client files and send them securely by SMS or email as share links.
PDF Viewer
Open PDFs such as invoices, estimates and documentation inside the app.
UpTime Monitors
30-day uptime and response time, recent checks, run a check now and open the status page.
Orders, Estimates & Invoices
Look up client orders, estimates and invoices while you talk to the client.
Knowledge Base
Read and edit articles and procedures in the field.
Enterprise Security In A Pocket-Sized App
Two-Step Sign-In
Every sign-in is confirmed with a second step: authenticator app, email or SMS.
Secure Storage
Your session is kept in the phone's secure storage, not in plain files.
Same Permissions
The app enforces the same permissions as the web, including which computers each person can see.
Alerts From Your Rules
App notifications come from the notification triggers you set up in ExaGuards.
Ready In Minutes
Once your company is on ExaGuards, each person can be up and running on their phone straight away.
Install the app
Install ExaGuards on iPhone or Android. Your administrator can tell you where to get it.
Sign in securely
Use your ExaGuards account and confirm the second sign-in step.
Allow notifications
Turn on notifications so alerts and ticket updates reach you.
Allow location
Allow location access to use GPS clock-in and arrival prompts at client sites.
Is there an app for iPhone and Android?
Yes. ExaGuards is a native app for both.
Does the app have the same information as the web?
The app covers the tools people use away from a desk: agents and devices, tickets, clients, credentials, uptime, files, orders, estimates, invoices and HR. Setup and administration stay on the web.
Can I change computers or run commands from the app?
Agents and devices are view-only in the app and shown to administrators. Remote actions such as quick commands and remote desktop are done from the web, and uptime monitors are created and edited on the web too.
How does geofenced clock-in work?
When you arrive at a client site or your office, the app offers to clock you in; when you leave, it offers to clock you out. It needs location access, and GPS never blocks a punch if the signal is weak.
How do alerts reach my phone?
Notification triggers can send app notifications to the ExaGuards app, alongside SMS, phone calls and email.
Is the app secure?
Sign-in uses two-step verification, the session is kept in secure storage, and the app enforces the same permissions as the web.
Works Even Better Together
Every product line shares the same clients, devices, people and login.
ExaGuards RMM
Monitor, manage and fix every Windows computer and server.
Explore →ExaGuards EDR
Endpoint security: detect, block, alert and respond.
Explore →ExaGuards Network
Discover, document and manage everything on the network.
Explore →ExaGuards Uptime Monitor
36 check types from the cloud or inside the network.
Explore →ExaGuards Service Desk
Tickets, email, SMS and alert notifications.
Explore →ExaGuards Docs
Credentials vault, knowledge base and diagrams.
Explore →ExaGuards Business
Orders, estimates, invoices and bookkeeping.
Explore →ExaGuards HR
Timesheets, overtime, payroll hours and requests.
Explore →Put ExaGuards In Every Technician's Pocket
The mobile app is included with your ExaGuards account. Request a quote or book a demo and we will show you the app in action.
