Every Password, Procedure And Diagram, In One Secure Place
An encrypted credentials vault with 20 field types and live authenticator codes, one-time secret links, a knowledge base, rack designs and network diagrams, organised by client and protected by permissions and access logs.
Stop Searching For Passwords And Notes
Technicians lose hours looking for the right password, the right diagram or the note about a client's unusual setup. When that knowledge lives in spreadsheets, inboxes and people's heads, every call takes longer and every departure is a risk.
ExaGuards Docs keeps it all in one place, organised by client, linked to the tickets, devices and products it relates to, and protected by permissions and a detailed access log.
Your Clients' Passwords, Properly Protected
Each credential holds as many fields as it needs, each with its own label, and secrets are sealed with your company key.
- Visibility by position, or everyone when no positions are set
- Organised by category, client group, location and employee
- Linked to knowledge base articles, tickets, products, assets, devices and files
- Expiry notifications through notification triggers
- QR import: scan an authenticator QR code in the mobile app
A Field For Everything You Document
Sign-in
- Login credential
- Website
- Authenticator code
- MFA recovery codes
- PIN
- Security question
Keys & secrets
- API key / token
- SSH private key
- Connection string
- Licence / product key
Network
- Wi-Fi network
- IP address / hostname
- Port
- MAC address
- VLAN / subnet
Records
- Note
- Expiry date
- Serial / asset tag
- Account / vendor reference
- Support contact
Know Who Saw What
| Feature | Details |
|---|---|
| Access log | When, who, what, which field and from where, for every credential: opened, revealed, copied, code generated, refused, stored, changed, created or deleted. |
| Authenticator codes | Paste the setup key or the full otpauth link; the secret is sealed and never shown again. Only the current 6-digit code is shown, with its countdown, and every code generated is logged. |
| Copy, not reveal | Copy a secret without displaying it; both actions are recorded separately. |
| Refusals | Attempts to open a secret without permission are recorded too. |
Send A Password Once, Then It Is Gone
| Feature | Details |
|---|---|
| Content | A title and rich-text content, such as a password and instructions. |
| Limits | Maximum views (one by default) and an expiry date (seven days by default). |
| States | Active, burned or expired, with views left. |
| Privacy | Only a hash of the link token is stored. |
Document Every Rack, Port And Cable
Design production racks or reusable templates for any client or project, then export the documentation.
- Any size, with common 6U to 48U presets and a photo
- 2D designer, 3D view and list view
- Devices and accessories, ports with speed and status, and which device and port each connects to
- Utilisation (filled, empty and total U) and a parts list
- Export to Excel or PDF
Knowledge That Stays With The Business
Knowledge base
- Topics in a tree, rich-text articles
- Files and linked credentials, products and assets
- Visibility by position
Network diagrams
- Per client location
- Basic and flow shapes, connectors
- Save as a template, export PNG
Domains
- Registrar, dates, name servers and EPP status flags
- DNS records and expiry notifications
- Create uptime monitors from a domain
Vendors & notes
- Vendors with their assets, products and domains
- Device notes by note type
- Linked to clients
Who can see stored credentials?
Visibility is set by position. Every open, reveal, copy and code generated is recorded in the access log.
Can we store two-factor codes?
Yes. Authenticator Code fields keep the secret sealed on the server and show only the current 6-digit code.
Is there a password tag in notifications?
No. Notification tags can show a credential's name and expiry date, never a password.
How do one-time secrets work?
Create a secret with a view limit and expiry, send the link, and it burns after it is viewed.
Can we document racks and networks?
Yes, with the rack designer (2D, 3D and list views, Excel and PDF export) and network diagrams per location.
Works Even Better Together
Every product line shares the same clients, devices, people and login.
ExaGuards RMM
Monitor, manage and fix every Windows computer and server.
Explore →ExaGuards EDR
Endpoint security: detect, block, alert and respond.
Explore →ExaGuards Network
Discover, document and manage everything on the network.
Explore →ExaGuards Uptime Monitor
36 check types from the cloud or inside the network.
Explore →ExaGuards Service Desk
Tickets, email, SMS and alert notifications.
Explore →ExaGuards Business
Orders, estimates, invoices and bookkeeping.
Explore →ExaGuards HR
Timesheets, overtime, payroll hours and requests.
Explore →ExaGuards Insights
Productivity reports and live screens.
Explore →See What ExaGuards Can Do For You
Tell us about your team and the devices you support. We will prepare a quote for the product lines you need and walk you through them in a live demo.
