Resolve Issues Remotely, Securely, In Seconds
Connect to any managed device from your browser with full remote control, file transfer and PowerShell, reach servers through a secure RDP gateway, and keep the network tools technicians rely on in the same place.
Every Minute On The Road Is A Minute Not Fixing
Most support requests can be solved in minutes if the technician can see the screen. ExaGuards lets your team open a remote session to any device running the agent directly from the web app, without asking the user to download anything or read out a code.
Because remote access lives in the same platform as monitoring and tickets, the technician already knows the device's health, its recent alerts and its history before the session starts, and the session itself becomes part of that history.
Full Control, Straight From The Browser
Open a live session to any managed device and work as if you were sitting in front of it. Sessions can be recorded and are kept in the device's history for accountability.
- View-only or full control, with multi-monitor support
- Clipboard sync between your computer and the remote device
- Two-way file transfer with a remote drive browser
- Ctrl+Alt+Del, lock, reboot and shut down in one click
- Adjustable quality and frame rate for slow connections
- Session recording and recent session history
Reach Any Server Without Exposing It
The ExaGuards RDP gateway lets technicians open a Remote Desktop session to a client server from the browser, through a secure relay, instead of opening RDP ports to the internet or distributing VPN accounts.
Each connection uses a short-lived, single-use signed token, and every session is written to an audit log. The server's RDP password stays in the technician's browser and is never sent to ExaGuards.
The Tools Your Team Uses Every Day
Remote PowerShell
Run PowerShell commands on any managed device from the browser, for fixes that do not need a full desktop session.
Multi-Resolver DNS Lookup
Compare answers from Cloudflare, Google, Quad9 and OpenDNS resolvers side by side to diagnose DNS and filtering problems.
WHOIS Lookup
Check domain ownership, registrar and registration dates without leaving ExaGuards.
Ping Monitor
Watch a host's response time live while you troubleshoot a connection.
One-Time Secrets
Send a password as a link that expires after a set number of views or a set time. Only a hash of the link is stored.
Secure File Sharing
Let clients upload files to you without an account, and send them secure download links for the files you share.
Does the user need to install anything for a remote session?
No. Any device running the ExaGuards agent can be reached from the web app. The user does not need to download a separate tool or read out a session code.
Can remote sessions be recorded?
Yes. Remote desktop sessions can be recorded, and recent sessions are kept in the device history.
How is the RDP gateway secured?
Every connection uses a short-lived, single-use signed token and is written to an audit log. The RDP password stays in your browser and is not sent to ExaGuards.
Who can use remote access?
Remote access is controlled by permissions, so you decide which positions in your team can open sessions to which devices.
See How ExaGuards Fits Your Business
Tell us about your team and the devices you support. We will prepare pricing for your size, walk you through the modules that matter to you, and help you set up your account.
